Paragon Hub Terms of Use
Text size
Effective 09/04/2026 Sign in
Draft — not yet reviewed by counsel

This is a draft prepared by Paragon MSP and has not yet been reviewed by legal counsel. It describes accurately how the portal works today. Please raise anything that does not match your expectations before relying on it.

This portal is provided by Paragon MSP LLC to organizations that have engaged it. By signing in you agree to the following.

Who may use it

You may use this portal if your organization has been given access and your administrator has assigned you a role. Access is tied to your work account and is not transferable. Do not share your account or attempt to reach an organization other than your own.

What it is for

The portal reports on how AI tools are being used within your organization, so those tools can be managed and paid for sensibly. It is a reporting tool. It is not a performance management system, and Paragon MSP does not endorse its use as one.

What the figures are

Every number comes from the usage reporting published by Microsoft or another vendor about your own tenant. Some figures - the estimate of time returned in particular - are calculated from assumptions agreed with your organization, and the portal prints those assumptions next to the figure. They are estimates and are presented as such.

Availability

The portal is offered as part of your service agreement with Paragon MSP. It depends on Microsoft's reporting, which is typically two to three days behind and occasionally unavailable. No specific uptime is promised here; any commitment lives in your service agreement, which takes precedence over this page.

Acceptable use

Do not attempt to gain access to data belonging to another organization, probe or disrupt the service, or extract data by automated means without written agreement. Report any security problem you find to Paragon rather than disclosing it publicly, and we will work with you on it.

Your organization's data

Data about your organization belongs to your organization. Paragon MSP holds it to operate this service and for no other purpose. Handling is described in the Privacy Notice.

Limits

The portal is provided as-is for management reporting. Decisions with financial or employment consequences should not rest on a single figure here without checking it against the source, which every page tells you how to find. Liability is governed by your service agreement with Paragon MSP.

Contact

Questions about these terms, or about anything on the site: privacy@paragon-msp.com.

Questions

Anything here that does not match what you were told, or that you would like changed: privacy@paragon-msp.com. Raising it before it matters is always easier than afterwards.